Why is it important to take the time required to identify the true source of conflict before
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Why is it important to take the time required to identify the true source of conflict before attempting to resolve it?
a. Failing to do so leaves a company vulnerable to legal action.
b. Conflict is never about what it appears to be about.
c. The apparent conflict might not be the real conflict.
d. It’s a vital step to verify that you are not at fault.
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Related Book For
Excellence In Business Communication
ISBN: 9781292450117
14th Global Edition
Authors: Courtland Bovee, John V. Thill,
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