Why is it important to take the time required to identify the true source of conflict before

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Why is it important to take the time required to identify the true source of conflict before attempting to resolve it?

a. Failing to do so leaves a company vulnerable to legal action.

b. Conflict is never about what it appears to be about.

c. The apparent conflict might not be the real conflict.

d. It’s a vital step to verify that you are not at fault.

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Related Book For  answer-question

Excellence In Business Communication

ISBN: 9781292450117

14th Global Edition

Authors: Courtland Bovee, John V. Thill,

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