1. Occurs when a group of people is able to achieve more than its members could by working individually.
(a) Distributed leadership
(b) Consensus
(c) Team viability
(d) Synergy
2. One of the recommended strategies for dealing with a group member who engages in social loafing is to.
(a) redefine tasks to make individual contributions more visible
(b) ask another member to encourage this person to work harder
(c) give the person extra rewards and hope he or she will feel guilty
(d) just forget about it
3. An effective team is defined as one that achieves high levels of task performance, high member satisfaction, and.
(a) resource efficiency
(b) team viability
(c) group consensus
(d) creativity
4. In the open-systems model of teams, the is an important input factor.
(a) communication network
(b) decision-making method
(c) performance norm
(d) diversity of membership