1. Stories told about an organization’s past accomplishments and heroes such as company founders
are all part of what is called the __________ culture.
(a) observable
(b) underground
(c) functional
(d) core
2. Planned and spontaneous ceremonies and celebrations of work achievements illustrate how the use of __________ helps build strong corporate cultures.
(a) rewards
(b) structures
(c) rites and rituals
(d) core values
3. An organization with a strong culture is most likely to have __________.
(a) a tight, bureaucratic structure
(b) a loose, flexible design
(c) a small staff size
(d) clearly communicated mission
4. Honesty, social responsibility, and customer service are examples of __________ that can become foundations for an organization’s core culture.
(a) rites and rituals
(b) values
(c) subsystems
(d) ideas