1. What was Ricoh Canada Inc.s strategy in the past and why is it no longer sustainable?...

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1. What was Ricoh Canada Inc.’s strategy in the past and why is it no longer sustainable?

2. How competitive is the services industry?

3. How should Ricoh Canada Inc. compete in the services market?

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Exploring Strategy Text and Cases

ISBN: 978-1292145129

11th Edition

Authors: Gerry Johnson, Richard Whittington, Patrick RegnÈr, Kevan Scholes, Duncan Angwin

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