Which of the following statements regarding the balanced scorecard is not correct? a. It seeks to address

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Which of the following statements regarding the balanced scorecard is not correct?

a. It seeks to address the problems associated with traditional financial measures used to assess performance.

b. The notion of value chain analysis plays a major role in the drawing up of a balanced scorecard.

c. It relies on the perception of the users with regard to service provided.

d. It is directly derived from scientific management theories.

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Related Book For  answer-question

Forensic And Investigative Accounting

ISBN: 9780808056300

10th Edition

Authors: G. Stevenson Smith D. Larry Crumbley, Edmund D. Fenton

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