Because of downsizing and layoffs at his regional insurance office, Maria Lopez has got a new...

 

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Because of downsizing and layoffs at his regional insurance office, Maria Lopez has got a new department to manage. Previously she had managed the claims department for auto insurance but now she has been assigned to manage the homeowner's insurance claims department, as well. Both departments were hit by the recent layoffs, and they are still reeling from those changes. Now she must merge both departments into one unit. She also had a lot to learn because it has been many years since she worked in homeowner's insurance claims. Questions: You are Maria, and you need to unify two separate departments into one entity. 1. In 2 to 6 sentences, what could you do to help forge a strong and unified team in the claim's areas for your company in the days and weeks to come? 2. In 2 to 6 sentences, explain why you think these methods could be helpful. Because of downsizing and layoffs at his regional insurance office, Maria Lopez has got a new department to manage. Previously she had managed the claims department for auto insurance but now she has been assigned to manage the homeowner's insurance claims department, as well. Both departments were hit by the recent layoffs, and they are still reeling from those changes. Now she must merge both departments into one unit. She also had a lot to learn because it has been many years since she worked in homeowner's insurance claims. Questions: You are Maria, and you need to unify two separate departments into one entity. 1. In 2 to 6 sentences, what could you do to help forge a strong and unified team in the claim's areas for your company in the days and weeks to come? 2. In 2 to 6 sentences, explain why you think these methods could be helpful.

Answer rating: 100% (QA)

1 To forge a strong and unified team in the claims department I would start by fostering open commun... View the full answer