For each of the following performance measures, indicate (a) whether the measure is an internal performance measure or an external performance measure and (b) whether the measure primarily relates to the element of production/performance, employees, sustainability, investors and creditors, or customers.

a. Level of throughput

b. Rate of on-time deliveries

c. Retention rate of managers within the company

d. Percentage of recyclable packaging in products

e. Amount of revenue reported each annual reporting period

f. Hours of community service performed by employees during company sponsored functions