1. When preparing for patient teaching what should the nurse do first?
a.Assess the learner‘s needs.
b.List key points to be presented.
c.Collect the teaching materials.
d.Think about how the skill can be done at home.

2. Laura, a nurse manager, is meeting with the staff, which consists of nurses from the Veteran, Baby Boomer, Generation X, and Millennial generations. Which of the following is the best approach to encouraging collaboration and feedback from everyone?
a.Ask for volunteers to form a committee to explore the issue.
b.Form a committee made up of at least one representative from each generation.
c.Form a committee primarily composed of experienced, older nurses.
d.Meet with each nurse individually to solicit feedback.

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