One healthcare organization is pursuing a business strategy of differentiating its service product through providing excellent customer
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One healthcare organization is pursuing a business strategy of differentiating its service product through providing excellent customer service. What HR metrics do you recommend to reinforce this business strategy? Why?
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To reinforce a business strategy focused on providing excellent customer service within a healthcare organization several HR metrics can be recommende...View the full answer
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Douglas Makokha
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Related Book For 
Human Resources In Healthcare Managing For Success
ISBN: 9781567932997
3rd Edition
Authors: Bruce Fried, Myron D. Fottler
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