The receivables turnover and collection period for BCE Inc. were calculated in this chapter, based on the company’s financial statements for the 2020 fiscal year. Portions of these financial statements are presented in Illustrations 8.10 and 8.11.

Instructions
a. Calculate BCE’s receivables turnover and collection period for the 2019 fiscal year. Gross accounts receivable for 2018 was $3,026 million.
b. Comment on any significant differences you observe between the ratios for 2020 (as calculated in the chapter) and 2019 (as calculated by you above). Chapter 8: Broadening Your Perspective Financial Reporting and Analysis
c. The gross accounts receivable are used in the calculation of the receivable turnover ratio. What amount represents the carrying amount of accounts receivable?
d. Refer to the aging of customer records for BCE Inc. presented in Illustration 8.10. Which categories does the company use to determine the amount considered “past due”? What percentage of net accounts receivable does this “past-due” amount represent?
e. Using your answers in parts (a) through (d), what is your assessment of the company’s effectiveness in collecting amounts owing from customers? Include in your assessment points about the accounts receivable turnover ratios, collection period, and the amount past due.