The balanced scorecard goes beyond financial measures to provide a broader range of performance measures. Refer to

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The balanced scorecard goes beyond financial measures to provide a broader range of performance measures. Refer to The Balanced Scorecard Institute at the following website:

www.balancedscorecard.org.

Required

For each of the following perspectives suggest non-financial measures that could be used in performance management:

(a) Customer

(b) Learning and growth

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Accounting

ISBN: 978-1118608227

9th edition

Authors: Lew Edwards, John Medlin, Keryn Chalmers, Andreas Hellmann, Claire Beattie, Jodie Maxfield, John Hoggett

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Question Posted: Jun 24, 2019 11:00 AM

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The balanced scorecard goes beyond financial measures to provide a broader range of performance measures. Refer to

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Accounting

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