A. Calculate the ratios for the financial and internal perspectives of the balanced scorecard for 2019 and 2018.B. Comment on any trend you see from your ratio analysis.C. Develop scorecard measurements for the customer, internal process, and learning and growth perspectives of the balanced scorecard.

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Current assets: Cash FLEISCHMAN COMPANY Balance Sheet December 31, 2019, 2018, and 2017 2019 2018 Temporary investments Accounts receivable, net Inventories Total current assets Property, plant, and equipment: Land Buildings, net of depreciation Equipment, net of depreciation Total assets Accounts payable Notes payable, current Other current liabilities Total current liabilities $ 42,000 14,000 192,000 248,000 $ 496,000 75,000 430,000 28,000 Sales Cost of goods sold Gross margin Operating expenses Net income $ 98,000 38,000 42,000 $ 178,000 Long-term liabilities 90,000 Owners' equity 761,000 Total liabilities and owners' equity $1,029,000 $ 41,000 10,000 178,000 301,000 $530,000 75,000 445,000 29,000 75,000 305,000 32,000 $1,029,000 $1,079,000 $928,000 $ 106,000 $110,000 60,000 60,000 2017 $ 39,000 9,000 152,000 316,000 $516,000 41,000 39,000 $207,000 $209,000 90,000 782,000 90,000 629,000 $1,079,000 $928,000 FLEISCHMAN COMPANY Income Statement For the Years Ended December 31, 2019, 2018, and 2017 2019 2018 $2,085,000 $1,920,000 1,409,000 1,297,000 $ 676,000 $ 623,000 616,000 558,000 $ 60,000 $ 65,000 2017 $1,880,000 1,165,000 $ 715,000 652,000 $ 63,000