Suppose that BT used benchmarking to compare the activity-based costs among its various divisions. As part of
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Suppose that BT used benchmarking to compare the activity-based costs among its various divisions. As part of its benchmarking efforts, BT compared the activity cost per driver unit for similar activities and cost per customer for its billing departments in various geographic regions. For example, BT compared the costs at the York area billing department with the similar costs in the London area. Are these meaningful comparisons? Why or why not?
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Introduction To Management Accounting
ISBN: 9780273737551
1st Edition
Authors: Alnoor Bhimani, Charles T. Horngren, Gary L. Sundem, William O. Stratton, Jeff Schatzberg
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