The state has a law mandating that pharmacists must counsel patients in certain circumstances. Your pharmacy is simply too busy to provide counseling personally and keep up with the volume; so, being the tech wizard you are, you program computers to provide counseling to the patients. The computers are in a private area where a patient can simply enter the name of the drug and a pharmacist, who has been videotaped, comes on screen and provides all the required information. The board of pharmacy finds you have violated the counseling law. You contend otherwise and take your case to court representing yourself.

• What would be critical to the court’s analysis? In other words, how would you argue your case to the court? Conversely, what would the board argue?