When a UPS manager compares the amount of time a driver takes to make certain deliveries against
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When a UPS manager compares the amount of time a driver takes to make certain deliveries against standards set through a quantitative analysis of her delivery route, this is known as ________.
(a) a historical comparison
(b) an engineering comparison
(c) relative benchmarking
(d) concurrent control
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Related Book For
Management
ISBN: 9781119323990
4th Canadian Edition
Authors: Barry Wright, Daniel G. Bachrach, John R. Schermerhorn
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