a. Think of:

(i) One of the ‘best’ leaders, and

(ii) One of the ‘worst’ leaders that you have experienced, preferably in a work situation.

b. Identify and list those specific qualities, or lack of them, which were characteristic of each leader. Where possible, draw up your list under three broad headings of:

(i) Personal attributes – for example, appearance, mannerisms, intelligence;

(ii) Social relationships – for example, approachability, understanding, interests;

(iii) Task performance – for example, knowledge, empowerment, discipline.

c. Give a brief description of an actual situation that illustrates the behaviour/actions of each leader and the results of such behaviour/action. Keep your answer balanced. Try to be as objective as possible and avoid personal bias.

d. Draw up your own list, with brief supporting descriptions, of the main characteristics you would expect to be exhibited by a successful leader. Be prepared to justify your lists and descriptions in class discussion.