As a group, think carefully about the various activities and steps involved in the course registration process at your college or university.

Required:
1. List the steps in the registration process in the sequence in which they occur.
2. Prepare an activity analysis of the registration process. Discuss the activity linkages, triggers, and root causes.
3. Redesign your institution’s course registration process with these goals in mind:
a. Improve the convenience and effectiveness of the process for a student registering.
b. Improve the effectiveness and cost efficiency of the process from the standpoint of the institution.