Go to the site of an OTA such as Expedia, Travelocity, Priceline, or a social media site
Question:
Go to the site of an OTA such as Expedia, Travelocity, Priceline, or a social media site such as Yelp or Urban Spoon. For those outside of the United States, you may use your local OTAs and social media sites. Find 10 reviews where employee actions resulted in either a positive review or a negative review. Make a log of these employee actions.
Fantastic news! We've Found the answer you've been seeking!
Step by Step Answer:
Related Book For
Marketing For Hospitality And Tourism
ISBN: 9781292363516
8th Global Edition
Authors: Philip Kotler, John T. Bowen, Seyhmus Baloglu
Question Posted: