You run a spa off the lobby of a five-star hotel and want to test several different

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You run a spa off the lobby of a five-star hotel and want to test several different levels of treatment on a select group of guests. How could extraneous factors influence the experimental research you want to use to help you accomplish this goal?

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Marketing For Hospitality And Tourism

ISBN: 9781292363516

8th Global Edition

Authors: Philip Kotler, John T. Bowen, Seyhmus Baloglu

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