Fill in the relationship matrix below (Figure 8.22) of a House of Quality for a screwdriver. By sampling your classmates, develop priorities for the customer attributes and use these and their relationships to identify key technical requirements to deploy.

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FIGURE 8.22 SCREWDRIVER MATRIX Easy to use Does not rust Durable Comfortable Versatile Inexpensive Priority Price Interchangeable bits Steel shaft Rubber grip Ratchet capability Plastic handle Ⓒ Cengage Leaming