Many quality experts, such as Joseph Juran and Philip Crosby, advocate cost-of-quality evaluations. Deming, however, states that
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Many quality experts, such as Joseph Juran and Philip Crosby, advocate cost-of-quality evaluations. Deming, however, states that “the most important figures are unknown and unknowable.” How can these conflicting opinions be resolved?
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An Introduction To Six Sigma And Process Improvement
ISBN: 9781133604587
2nd Edition
Authors: James R. Evans, William M. Lindsay
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