Pete's Market is a small local grocery store with one checkout counter. Shoppers arrive at the checkout

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Pete's Market is a small local grocery store with one checkout counter. Shoppers arrive at the checkout lane at an average rate of 15 customers per hour and the average order takes three minutes to ring up and bag. If Pete does not want the average time waiting for service to exceed five minutes, what would you tell him about the current system? Use the Single Server Queue Excel template to answer this question.

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Operations And Supply Chain Management

ISBN: 9780357131695

2nd Edition

Authors: David A. Collier, James R. Evans

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