It takes a lawyer 120 minutes to serve one customer. Demand is 2 customers per 8-hour day.

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It takes a lawyer 120 minutes to serve one customer. Demand is 2 customers per 8-hour day. The lawyer has a wage rate of $200 per hour. 

a. What is the cost of direct labor for the lawyer expressed in $ per customer?  

b. What is the labor utilization of the lawyer?

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Operations Management

ISBN: 9781260547610

2nd International Edition

Authors: Gerard Cachon, Christian Terwiesch

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