The process of renewing a driver’s license at the traffic department in Egypt involves the following seven activities.

These activities are currently performed in order and there are seven workers on duty.
a) Develop a layout for the current process.
b) Which activity accounts for the current bottleneck?
c) What is the throughput rate of the process?
d) Calculate the total idle time per cycle.
e) If it is possible to group payments for the application and two workers will be working on the payment, what is the throughput rate of the proposed layout?

Transcribed Image Text:

ACTIVITY 1) Review Application 2) Payment of Application Fees 3) Check Violations 4) Violations Payment 5) Eye Test 6) Take Photo 7) Issue License AVERAGE TIME (minutes) 2 5 4 6.0 3 2 WN 3