What improvement can you make in the process shown in Figure 2.17? Data from figure 2.17 Process:

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What improvement can you make in the process shown in Figure 2.17?

Data from figure 2.17
Process: Changing engine oil Subject: Mechanic Beginning: Direct customer arrival Ending: Total charges,Step Time No. (min) 1234567890 10 11 12 13 14 15 16 17 18 19 20 21 0.80 1.80 2.30 0.80 0.60 0.70 0.90 1.90

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Operations Management Processes And Supply Chains

ISBN: 9781292409863

13th Global Edition

Authors: Lee Krajewski, Naresh Malhotra, Larry Ritzman

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