With respect to the war story, which type of dimension of quality should Papa Johns focus more
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With respect to the war story, which type of dimension of quality should Papa John’s focus more on?
a) Intangible factors
b) Responsiveness to customer needs
c) Consistency
d) Timeliness/promptness
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Related Book For
Operations Management An Integrated Approach
ISBN: 9781119497387
7th Edition
Authors: R. Dan Reid, Nada R. Sanders
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