1. Why do you think CPI board members held onto the company’s success model and did not respond to the environmental changes in photo technology and customers’ desires?

2. What type of organization structure and management process did CPI appear to have, and what type of structure would have been better suited to its changing environment? Explain.

3. As business competitors within the industry weigh their future, how might they pay attention and adjust their business strategies to remain viable and avoid the CPI fate? Discuss.