How might managers at Peet's Coffee & Tea utilize job rotation and why? Using the Job Characteristics

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  1. How might managers at Peet's Coffee & Tea utilize job rotation and why?
  2. Using the Job Characteristics Model, explain why American Apparel's implementation of self-directed teams led to quality work performance and high worker satisfaction. 
  3. While technology has enabled Zingerman's to develop an e-commerce component to its gourmet-food business, how might technology change way the company designs jobs for employees throughout its seven Ann Arbor, Michigan, locations?
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