Section heads are responsible and accountable for both performance shortfalls. Yet, they seem to be secure in allowing Marian to “blow her stack” and do or say little to fix the problems. Are these eight people so put off by the personality of this “outsider” boss that they would actually sabotage the business to make her look bad? Marian had made threats to the section heads, but had not followed through. Is she showing them a pattern that tells them she is all bark and no bite?