When it comes to what Canadians and Americans say is important, there is a continental divide, one that is growing ever wider, every day. Although Canada has become more integrated economically with its largest trading partner, it appears that Canadians and Americans have diverging ideologies. Canadians and Americans have distinct points of views on a variety of issues, such as the Kyoto Accord, the decriminalization of marijuana, and same sex marriage. L’École nationale de cirque, a circus school founded in Montreal over 20 years ago, is symbolic of the ideological differences between Canada and the United States. The school encourages risk-taking and boundary-breaking and is completely different from anything found south of the border. The unique circus arts taught at the school speak to the new Canadian image: bilingual, multinational, government funded, postmodern, multicultural, and avant-garde. Pollster Michael Adams states that although most polls show that Canadians believe they are gradually becoming more and more like Americans, his research shows the opposite: Canadians are questioning and turning away from traditional hierarchies and old authorities and are actually becoming more like Europeans. So where are the gaps on values, perspectives, and world view between the two countries? In Canada, the belief in the father’s supremacy is in decline, whereas in the United States it is growing. What is the significance of this finding? It has implications for how Canadians and Americans perceive the role of women in society, who should be boss in the workplace, and who should be the leader of the country. Religion is another area in which Canadians and Americans show differences. Americans are becoming more religious than Canadians, with weekly church attendance in the United States at 50 percent. In contrast, weekly church attendance in Canada is at 20 percent.  

Questions

1. Are Canadian values becoming more similar or dissimilar to American values? Explain. 

2. Suppose a large Canadian telecommunications firm merges with a large American telecommunications firm. To what extent might the differences in values between these Canadian and American employees affect how they interact and work together? 

3. Imagine that a Canadian company is producing computer products and shipping them across the border to the United States and overseas to Europe. Should management be concerned about the impact of Canadian values on customer relations? What should customer service representatives keep in mind when dealing with American and European customers?