1. What are some of the norms that have developed in the software development team? Are these...
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1. What are some of the norms that have developed in the software development team? Are these norms functional or dysfunctional for team effectiveness?
2. Compare and contrast the formal and informal roles assumed by Anita Jairam and by Vivek. Is any role ambiguity or role conflict apparent in the case?
3. How is status relevant to the events at Metropole? Be sure to consider the impact of group diversity in your answer.
4. How cohesive is the software development team, and how does this affect the events in the case?
5. Did Anita Jairam’s past work experience help or hinder her integration into Metropole Services? Why?
6. What should Anita Jairam do now?
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1 The software team has developed norms for working hard and working independently In many respects this has led to successful team performance However some dysfunctional norms have emerged with the a...View the full answer
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Related Book For 
Organizational Behaviour Understanding And Managing Life At Work
ISBN: 9780137668786
12th Edition
Authors: Gary Johns, Alan M. Saks
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