One way that consumers can evaluate alternatives is to identify important attributes and assess how purchase alternatives perform on those attributes. Consider the purchase of a tablet. Each attribute, such as screen size, is given a weight to reflect its level of importance to that consumer.
Then the consumer evaluates each alternative on each attribute. For example, in the following table, price (weighted at 0.5) is the most important attribute for this consumer. The consumer believes that Brand C performs best on price, rating it 7 (higher ratings indicate higher performance). Brand B is perceived as performing the worst on this attribute (rating of 3). Screen size and available apps are the consumer's next most important attributes. The operating system is the least important.

A score can be calculated for each brand by multiplying the importance weight for each attribute by the brand’s score on that attribute. These weighted scores are then summed to determine the score for that brand. For example, Score Brand A = (0.2×4) + (0.5×6) + (0.1×5) + (0.2×4) = 0.8 + 3.0 + 0.5 + 0.8 = 5.1. This consumer will select the brand with the highest score. Which brand is this consumer least likely to purchase? Discuss two ways the marketer of this brand can enhance consumer attitudes toward purchasing its brand.

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Attributes Screen size Price Operating System Apps available Importance Weight (e) 0.2 0.5 0.1 0.2 Alternative Brands с A 4 6 5 4 B 6 3 5 6 2747 2 7