Most are familiar with the concepts of physical distance, and somewhat familiar with what UVW terms “operational distance”. However, most have not focused on “Affinity Distance”. Affinity distance is made up of four relationship dynamics: cultural distance, social distance, relationship distance and interdependence distance. While affinity distance can exist in both traditional, primarily face-to-face groups and virtual groups, the tools available to address these in virtual environments are more limited.

What steps could be taken to reduce these distances?