1. Briefly outline the business organization that you chose.

2. Specify its main activities - while highlighting their nature from an operations management perspective (e.g. the production of (a) good(s) or the delivery of service(s), forecasting, purchasing, distribution, scheduling, etc.).

3. Briefly describe the company's main process management.

4. Specify the main added value that results from their output.

5. Highlight their strong points and gaps in their operations management process (if any).

6. Specify if it has been impacted by innovation or technology (as well as one other major factor - if any).

7. Indicate what should change in the operations management process of the chosen firm.

8. Outline the company's capacity planning-related: Condition? Constraints? Strategy?

9. Suggest a capacity enhancement factor (how can the company's capacity be enhanced?)