1. Explain the key steps in a fulfillment process. 2. What is a sales organization? 3. What are the main distribution channels? 4. What is a customer material information record? Briefly explain. 5. What are the major partner functions? Briefly explain each. 6. What is a shipping point and give an example of a shipping point. 7. List the master data for fulfillment process. 8. Define the following terms: Customer inquiry, quotation, delivery document, packing list.