1. Identify a major difference between critical and creative thinking models.

2. explain the process of the critical thinking model, Scenario Analysis, and explain how this process aids problem-solving evaluation.

3. Drawing from your own experience, explain how your workplace or one you are familiar with promotes positive relationships between colleagues. Identify any processes that are in place to encourage positive relationships or resources that are provided.

4. , identify any formal learning opportunities implemented by your workplace or one that you are familiar with and explain how this is beneficial to working practice.

5. analyse one piece of anti-discrimination legislation, and suggest how/why this is implemented in the workplace.

6. Identify a reliable source that you could consult on information regarding organisational procedures.

7. Drawing from your own experience, explain how to facilitate critical and creative thinking processes within the workplace.

8. Why is it important to deal with workplace disputes quickly, and what effect can these have on critical and creative thinking processes?