1. To ensure a successful benchmarking outcome, the first stepthat the quality manager should take is to...
Question:
1. To ensure a successful benchmarking outcome, the first stepthat the quality manager should take is to
Select one:
a. assign a quality professional to the benchmark team
b. prepare a standardized benchmark agreement
2. A company needs to assess its strengths, weaknesses,opportunities, and threats (SWOT) prior to developing its
Select one:
a. vision
b. mission statement
c. broad strategic objectives
d. guiding principles
c. gather data to help identify process areas forimprovement
d. contact a best-in-class benchmark partner
3. According to ISO 9000, the activities that establish theobjectives and requirements for quality and for the application ofquality system elements are defined as quality
Select one:
a. planning
b. assurance
c. engineering
d. control