1. What is the definition of direct patient care in the context of pharmacy? 2. In a retail pharmacy setting, what role do pharmacy assistants play in direct patient care. and how can their explicit knowledge of provincial laws enhance the quality of care and safety for patients? 3. How does effective communication, especially with patients facing physical disabilities or language barriers, contribute to direct patient care in a retail pharmacy, and what steps can pharmacy assistants take to develop informed and logical communication skills? 4. How do ambulatory pharmacies differ from institutional pharmacies, and what types of healthcare settings do they typically serve? 5. What role do face-to-face interactions play in retail pharmacy, and how does the accessibility of the pharmacy team contribute to their role in providing advice and information about both over-the-counter (OTC) products and prescription drugs to the general public? 6. Define a chain pharmacy, and what distinguishes the key services provided by different types of chain or franchise pharmacies, such as mass-merchandisers, chain drug stores. and grocery store chain pharmacies? 7. How does career advancement in chain pharmacies compare to that in independent pharmacies, and what are some of the differences in terms of benefits, hours of operation, and prescription volume patterns between the two types of pharmacies? 8. What factors contribute to the varying opportunities for career advancement between chain pharmacies and independent pharmacies, and how do differences in benefits, hours of operation, and prescription volume patterns impact the working environment in these two types of pharmacy settings? 9. How do differences in factors like career advancement opportunities, benefits, hours of operation, and prescription volume patterns influence the overall working environment for pharmacy professionals in chain pharmacies compared to independent pharmacies? 10. How do independent pharmacies differentiate themselves from larger chain pharmacies by offering a broader range of services, including compounded medications, home health-care products, surgical supplies, delivery service, and patient charge accounts? 11. Why do most pharmacy assistants initially opt for retail pharmacy practice, particularly in comparison to hospital pharmacies, and how does the hands-on approach in retail pharmacy contribute to effective patient care through tasks such as reviewing, preparing, and recording prescription orders accurately, as well as compounding special medications?