1. What is the difference between passive and active listening? Give at least one example for each....

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1. What is the difference between passive and active listening? Give at least one example for each.

II. Outline the techniques that help you to listen actively.

III. What is the difference between open and closed questions?

IV. How do open questions help in the conversation? V. What is the difference between verbal and non-verbal probes? Give example for each.

Q: 2: Discuss some probing techniques.

Related Book For answer-question

Business Data Communications Infrastructure Networking and Security

ISBN: 978-0133023893

7th edition

Authors: William Stallings, Tom Case

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Posted Date: Apr 29, 2024 02:58 AM

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1. What is the difference between passive and active listening? Give at least one example for each....

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Business Data Communications Infrastructure Networking and Security

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