1) Which of the following are among the skills associated with being an effective project manager? (You may select more than one answer. Single-click the box with the question mark to produce a check mark for a correct answer and double-click the box with the question mark to empty the box for a wrong answer. Any boxes left with a question mark will be automatically graded as incorrect.)

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• Pessimism
• General business perspective
• Skillful politician
• Low emotional intelligence

2) Why is trust a function of both character and competence? (You may select more than one answer. Single-click the box with the question mark to produce a check mark for a correct answer and double-click the box with the question mark to empty the box for a wrong answer. Any boxes left with a question mark will be automatically graded as incorrect.)

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• Either character or competence alone is likely to engender trust.
• People must have confidence in the other person’s abilities and competence.
• You are likely to follow someone who has the best of intentions even if he/she has a track record of failing to get things done correctly.
• You are unlikely to follow someone who is quite competent if you believe he/she is only looking out for what is best for him/her.

3)What is the difference between managing and leading a project? (You may select more than one answer. Single-click the box with the question mark to produce a check mark for a correct answer and double click the box with the question mark to empty the box for a wrong answer. Any boxes left with a question mark will be automatically graded as incorrect.)

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• Leading involves recognizing the need to change course.
• Managing involves motivating the team to overcome obstacles.
• Managing is about formulating plans and objectives.
• Leading is about putting out fires and maintaining the course.

4)What differences would you expect to see between the kinds of influence currencies that a project manager in a functional matrix would use and the influence a project manager of a dedicated project team would use? (You may select more than one answer. Single click the box with the question mark to produce a check mark for a correct answer and double click the box with the question mark to empty the box for a wrong answer. Any boxes left with a question mark will be automatically graded as incorrect.)

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• A project manager in a functional matrix will have greater access to position-related currencies.
• Project managers in a functional matrix compensate for their lack of formal authority by exercising informal influence.
• The project manager in a functional matrix has more formal authority over the participants and the project.
• The dedicated project manager is responsible for assigning project work.

5) Why is it critical to keep the project sponsor informed? (You may select more than one answer. Single-click the box with the question mark to produce a check mark for a correct answer and double-click the box with the question mark to empty the box for a wrong answer. Any boxes left with a question mark will be automatically graded as incorrect.)

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• The project sponsor is a powerful ally
• The project sponsor is prohibited from using influence to defend the project but may help in other ways.
• The project sponsor may attack the project if not kept informed.
• Project sponsors need to be kept informed so that they can defend the project.

6) What does the exchange model of influence suggest you do to build cooperative relationships to complete a project? (You may select more than one answer. Single click the box with the question mark to produce a check mark for a correct answer and double click the box with the question mark to empty the box for a wrong answer. Any boxes left with a question mark will be automatically graded as incorrect.)

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• Provide services and resources to others in exchange for future resources and services.
• Find out what you can offer others that is of value to them.
• Build a negative “bank account” with those upon whom you are dependent.
• Identify ways you can out-compete others.

7) Why is it important to build a relationship before you need it? (You may select more than one answer. Single-click the box with the question mark to produce a check mark for a correct answer and double-click the box with the question mark to empty the box for a wrong answer. Any boxes left with a question mark will be automatically graded as incorrect.)

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• People are more likely to respond to your requests when they view you as intimidating based on past contacts.
• People are likely to be more cooperative if they know you.
• Building a positive credit allows you to tap into relationships when you need help.
• It is not. You should build relationships when you need them.

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