1. Which of the following illustrates Forward Vertical Integration? A. Microsoft starting a new division that...
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1. Which of the following illustrates Forward Vertical Integration? A. Microsoft starting a new division that designs and manufactures clothing B. Ford automotive buying additional machines for production C. Subway Sandwich Company is buying a bakery to make the bread for their sandwiches. D. Sony buying trucks to deliver their finished goods inventories to their customers warehouses 2. Which of the following is TRUE? A. Performance metrics and personal business relationships are both keys to building successful partnerships. B. ISO 75000 is the supplier award given to the highest-rated supplier in Japan. C. The key to successful partnerships is developing performance measures with weights greater than 3.50. D. SRM software modules are very affordable (less than $50,000) and can be implemented with a week. 3. Which one of the following is NOT one of the Eight Key Supply Chain Business Processes. A. Order Fulfillment B. Customer Relationship Management C. Returns Management D. Warehouse Management 4. The element of a CRM program involved with the use of data-mining software and customer behavior analytics is: A. Segmenting customers B. Predicting customer behaviors C. Customer value determination D. Customer preference determination 5. The World Trade Organization (WTO) is critical to the facility location decision process because of its impact on: A. Southeast Asian Nations B. Tariffs C. Innovation D. Relationship marketing 1. Which of the following illustrates Forward Vertical Integration? A. Microsoft starting a new division that designs and manufactures clothing B. Ford automotive buying additional machines for production C. Subway Sandwich Company is buying a bakery to make the bread for their sandwiches. D. Sony buying trucks to deliver their finished goods inventories to their customers warehouses 2. Which of the following is TRUE? A. Performance metrics and personal business relationships are both keys to building successful partnerships. B. ISO 75000 is the supplier award given to the highest-rated supplier in Japan. C. The key to successful partnerships is developing performance measures with weights greater than 3.50. D. SRM software modules are very affordable (less than $50,000) and can be implemented with a week. 3. Which one of the following is NOT one of the Eight Key Supply Chain Business Processes. A. Order Fulfillment B. Customer Relationship Management C. Returns Management D. Warehouse Management 4. The element of a CRM program involved with the use of data-mining software and customer behavior analytics is: A. Segmenting customers B. Predicting customer behaviors C. Customer value determination D. Customer preference determination 5. The World Trade Organization (WTO) is critical to the facility location decision process because of its impact on: A. Southeast Asian Nations B. Tariffs C. Innovation D. Relationship marketing
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