1. Your boss confides in you that one of your highly successful coworkers has been “padding” his expense account by billing for personal items. This action violates a company policy, which notes that termination is a possible consequence of such action. He asks you for your opinion, saying, “should I fire him or just ask him to pay back the money?” Which of the following responses would be most effective in helping your boss make an ethical decision?

“People make mistakes sometimes and deserve to be heard.”

2. One of your employees just told you that she is being sexually harassed at work by an employee outside your work group. Which of the following would be the most effective action to take?

Ask the employee to give you a full report of the details and circumstances.

3. You are an account manager working for a major provider of sales software. You sell and service the software for sales representatives in many different industries. Your boss tells you that your programmers are con- templating changing the software’s specifications to make it operate on mobile phone platforms. Some of the proposed changes however may be unpopular with your customers. You suggest to your boss that customers should be notified before any changes would take place. Your boss disagrees and says, “it’s better to ask for forgiveness than for permission.” Which of the following is the best course of action in order to help make the best decision?

Convene your team to discuss the possible impact of any change on all affected parties.

4. You are a Director of a large financial services firm. Your boss called you to inform you that there is a proposed layoff in your department, which would affect three of six of your employees if it takes place. Given the sensitivity of the issue, your boss asks you to keep this information ab- solely confidential. Later that day, one of your employees (Shelia) who would be affected stops you in the hallway and says she’s heard rumors about a layoff, remarking “I’m not going to be fired am I?” Which of the following people best represent the stakeholders for whom you are primarily obligated?