1.1 Use the fishbone diagram to analyse the symptoms and root causes of three problems in your organisation. Explain how you will manage the change related to all three of these problems.

1.2 Identify the risks related to change in your organisation. Explain in detail; give suitable examples; indicate the people involved; and show how the risks affect change in your organisation.

1.3 Apply a theory or model of the change management process to an example of change in your organisation to ensure the effective management of this change. Write a report, justifying the application of the change management process you have selected. Focus on potential risks and the impact on the long-term success of your organisation. Include a communication strategy you would use to communicate the change process.