1-How does Costco track data and information on daily operations and overall organizational performance?

2-How does Costco select, collect, align and integrate data and information to use in tracking daily operations and overall organizational performance and tracking progress on achieving strategic objectives and action plans?

3-What are the quick impressions of the K & N Performance Measures Identification Process (Figure 4.1)?

 

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Figure 4.1 Performance Measures Data Selection Identify which data is most important to measure according to KBDs and KGRs SPIM Evaluate Identification Process Evaluate performance measures to determine new measures or measures that are no longer effective Perf. Meas. Process (4.2) Align/Integrate Align measures with performance improvement processes Benchmarking Process Process Design/ Redesign Benchmarking Identify best in class measures inside or outside of the industry through research and benchmarking Process Benchmarking Modify Modify the benchmark best practices measures with K&N Management original features Redesign Process Design Process Design Design process for collecting measurement data and communicating measures Figure 4.1 Performance Measures Data Selection Identify which data is most important to measure according to KBDs and KGRs SPIM Evaluate Identification Process Evaluate performance measures to determine new measures or measures that are no longer effective Perf. Meas. Process (4.2) Align/Integrate Align measures with performance improvement processes Benchmarking Process Process Design/ Redesign Benchmarking Identify best in class measures inside or outside of the industry through research and benchmarking Process Benchmarking Modify Modify the benchmark best practices measures with K&N Management original features Redesign Process Design Process Design Design process for collecting measurement data and communicating measures