2: Describe each of these roles and responsibilities. How do we fulfill these roles and why are...
Question:
2: Describe each of these roles and responsibilities. How do we fulfill these roles and why are they important?
the leadership function
management roles and responsibilities
operations functions
Question 3: List and describe five systems or procedures that support work operations in the hospitality sector.
Question 4: What is quality assurance? Describe methods of quality assurance and explain why it is important.
Question 5: Describe some of the sustainability considerations for frontline management. Why is sustainability so important for executive decision making moving forward?
Question 6: What is time management and how does it help leaders and managers plan work?
Question 7: List five principles for delegation. Explain why you should refrain from interfering once you have delegated a task to a worker.
Question 8: Managers and supervisors require effective problem-solving and decision-making processes and techniques so they can apply them to workplace issues. List at least 10 issues that might require effective problem-solving in the hospitality, tourism or travel industry and describe at least one solution for each.
9: In the hospitality industry it is necessary that managers understand the legislative issues that affect the work organization. List at least 10 areas of legislation/regulation that hospitality managers must be aware of. Include in your answer what managers should do to ensure that legislation is followed and updated regularly.
Introduction To Health Care Management
ISBN: 9781284081015
3rd Edition
Authors: Sharon B. Buchbinder, Nancy H. Shanks