5 Key Learnings and Most Surprising Insight - What were your 5 key learnings from this workshop? - What was your most surprising insight from the Customer Journey Mapping workshop?

 

Creating a New Customer Journey Map - Describe an experience you would like to map based on some thing that happened to you during the last we months?

 

Implementing the CX Hypothesis - How would you start to implement the CX Hypothesis your team created during the workshop?

Additions to the CJM Workshop? - What would you like to add to this CJM Workshop?

 

More input to a CJM Workshop activity? - What activity of the workshop would you have liked more inputs on?