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7:48 PM Fri Jan 27 Q BUAD 311 < Home Insert Draw View K 36% K 7 4. Inner City Land is one of the many projects of USC Marshall's Brittingham Social Enterprise Lab. Construction of the amusement park just east of downtown Los Angeles is complete except for the restaurant. You are hired by the project as process consultant. (You work of course pro bono.) According to the current business proposal, a typical park guest's experience will be as follows: A guest comes to the park gate to purchase a ticket. There are three ticket agents each of whom can sell a ticket to a guest in 30 seconds. Because of the small size of the park, there are only two attractions in the park - "It's a Tiny World" and "Galactic Magnum Mountain." "It's a Tiny World" takes exactly 4 minutes, and 40 guests can enjoy the ride at one time.4 "Galactic Magnum Mountain" takes exactly 3 minutes, and 15 guests can enjoy the ride at one time. Because of the awkward land, the park is designed such that all guests go to "It's a Tiny World" first and "Galactic Magnum Mountain" later. Every guest enjoys both attractions in that order. a) Compute the capacity of the ticketing process. ITG/BOSE 40TWG ISGM 600 guests/hr (or 10 guests/min) 29 60min min Ihr 360 guests/hr or tickets/hr (or 6/min) b) Compute the capacity of "It's a Tiny World." UOTWG min 15 GM c) Compute the capacity of "Galactic Magnum Mountain." 300 guests/hr (or 5/min) d) What is the capacity of Inner City Land? 3 300 guests/hr (or 5/min) . . 20 1209x33609 IS hr 66min Ihr 60min 3min Thr BN 3009/hr D 600g 300g/nr The project owner is not happy about your answer in part d. You are asked to increase the capacity without heavily modifying the ongoing construction plans. After conducting several focus group sessions, it turns out that not all guests would like to experience both attractions. Actually it is estimated that 1/3 of the visitors would like to ride "It's a Tiny World" only, and another 1/3 Galactic Magnum Mountain" only, and the remaining 1/3 would like to enjoy both attractions. e) Based on this new information, what is the capacity of Inner City Land? 360 guests/hr or 6/min. 3 For simplicity, assume all the guests are "solo." No guests come in groups. 4 Again, for simplicity, assume that loading and unloading of guests take no time. 6 7:48 PM Fri Jan 27 Q BUAD 311 < Home Insert Draw View K 36% K 7 4. Inner City Land is one of the many projects of USC Marshall's Brittingham Social Enterprise Lab. Construction of the amusement park just east of downtown Los Angeles is complete except for the restaurant. You are hired by the project as process consultant. (You work of course pro bono.) According to the current business proposal, a typical park guest's experience will be as follows: A guest comes to the park gate to purchase a ticket. There are three ticket agents each of whom can sell a ticket to a guest in 30 seconds. Because of the small size of the park, there are only two attractions in the park - "It's a Tiny World" and "Galactic Magnum Mountain." "It's a Tiny World" takes exactly 4 minutes, and 40 guests can enjoy the ride at one time.4 "Galactic Magnum Mountain" takes exactly 3 minutes, and 15 guests can enjoy the ride at one time. Because of the awkward land, the park is designed such that all guests go to "It's a Tiny World" first and "Galactic Magnum Mountain" later. Every guest enjoys both attractions in that order. a) Compute the capacity of the ticketing process. ITG/BOSE 40TWG ISGM 600 guests/hr (or 10 guests/min) 29 60min min Ihr 360 guests/hr or tickets/hr (or 6/min) b) Compute the capacity of "It's a Tiny World." UOTWG min 15 GM c) Compute the capacity of "Galactic Magnum Mountain." 300 guests/hr (or 5/min) d) What is the capacity of Inner City Land? 3 300 guests/hr (or 5/min) . . 20 1209x33609 IS hr 66min Ihr 60min 3min Thr BN 3009/hr D 600g 300g/nr The project owner is not happy about your answer in part d. You are asked to increase the capacity without heavily modifying the ongoing construction plans. After conducting several focus group sessions, it turns out that not all guests would like to experience both attractions. Actually it is estimated that 1/3 of the visitors would like to ride "It's a Tiny World" only, and another 1/3 Galactic Magnum Mountain" only, and the remaining 1/3 would like to enjoy both attractions. e) Based on this new information, what is the capacity of Inner City Land? 360 guests/hr or 6/min. 3 For simplicity, assume all the guests are "solo." No guests come in groups. 4 Again, for simplicity, assume that loading and unloading of guests take no time. 6
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