9. The following is data collected on customer complaints by the Cambrian Tim Horton's: Complaint Type...
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9. The following is data collected on customer complaints by the Cambrian Tim Horton's: Complaint Type Wrong order # of Complaints 140 Slow service 240 Poor quality 80 Food/drink cold 40 Long line 320 Price 30 Low inventory 50 No seating 40 Menu 60 a) Create a Pareto chart for the Cambrian Tim Horton's. 400 | 300 200 100 0 Long line Slow S... Poor q... Wrong... Menu Low in... (3) Food/d... No sea... Price 100% 75% 50% 25% 0% b) Use the Pareto chart that you have created to recommend what operational issues that the Cambrian Tim Horton's should focus on. Explain. (2) 9. The following is data collected on customer complaints by the Cambrian Tim Horton's: Complaint Type Wrong order # of Complaints 140 Slow service 240 Poor quality 80 Food/drink cold 40 Long line 320 Price 30 Low inventory 50 No seating 40 Menu 60 a) Create a Pareto chart for the Cambrian Tim Horton's. 400 | 300 200 100 0 Long line Slow S... Poor q... Wrong... Menu Low in... (3) Food/d... No sea... Price 100% 75% 50% 25% 0% b) Use the Pareto chart that you have created to recommend what operational issues that the Cambrian Tim Horton's should focus on. Explain. (2)
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Related Book For
Business Statistics For Contemporary Decision Making
ISBN: 978-1118749647
8th edition
Authors: Black Ken
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