A business wants to promote their products online through e-commerce. As a result, they have developed a

Fantastic news! We've Found the answer you've been seeking!

Question:

A business wants to promote their products online through e-commerce. As a result, they have developed a website for this purpose. Before the launch of the e-commerce website, you are asked to assess the usability of the website. Discuss how you would design the usability assessment including the criteria that you would use to assess usability and the key stages of conducting this assessment with different groups of users.