A companys recall of 1.1 million TVs cost the company more in repairs than the value of
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A company’s recall of 1.1 million TVs cost the company more in repairs than the value of the actual TVs. This is an example of which quality cost?
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Related Book For
Systems Analysis and Design in a Changing World
ISBN: 978-1305117204
7th edition
Authors: John W. Satzinger, Robert B. Jackson, Stephen D. Burd
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